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Your ShieldGPS account supports an unlimited number of trackers, all visible from a single dashboard. Whether you’re running a fleet of vans, managing a mix of vehicles and portable trackers, or protecting multiple assets across different sites, everything is accessible from one login — no switching between accounts.

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Add a New Device

Every new ShieldGPS tracker needs to be activated before it appears in your account. To add a device:
1

Visit the activation portal

Go to shieldgps.co/activate on any browser.
2

Sign in to your account

Log in with the same email and password you use for the ShieldGPS app and dashboard.
3

Enter the device IMEI

Find the 15-digit IMEI number on the device packaging or inside the ShieldGPS app. Enter it when prompted.
4

Complete activation

Follow the on-screen steps to select a subscription plan and confirm activation. Once complete, the tracker appears automatically in your device list and on the map.

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Switch Between Devices

In the app, tap the device selector (usually displayed at the top of the map screen or as a menu icon) to choose which tracker the map centres on. Alternatively, open the device list to see all your trackers in one scrollable view, each showing its current status and last known location.

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View All Devices on One Map

The overview map displays every active tracker on a single map simultaneously. Use it to get an instant picture of where your entire fleet is right now. This is particularly useful for:
  • Fleet dispatchers checking vehicle availability
  • Business owners verifying that assets are where they should be
  • Operations teams responding quickly to a vehicle moving outside expected areas

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Manage Subscriptions

Each device runs on its own subscription plan. To add a plan for a new tracker, upgrade an existing plan, or discuss volume pricing for a large fleet, contact the ShieldGPS team:

Contact Support

Email support@shieldgps.co with your account email and details of the devices you want to manage. The team will handle plan changes and can advise on the best options for your fleet size.

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Remove or Deactivate a Device

To remove a tracker from your account or deactivate its subscription, contact support@shieldgps.co with your account email and the device’s IMEI number. The ShieldGPS team will process the removal and confirm once it’s complete.
You can find the IMEI number (15 digits) printed on the device packaging and inside the ShieldGPS app under the device’s settings screen.
Give each device a clear, specific name — such as Red Transit Van, Site Generator, or Jane’s Bike — in the app settings. Descriptive names make it much faster to identify the right tracker on the map at a glance, especially as your fleet grows.