What’s Built In
Every ShieldGPS device includes a built-in 4G LTE SIM card. Network connectivity is included as part of your ShieldGPS subscription, so there are no separate data charges to worry about. ShieldGPS manages the SIM to ensure the best possible coverage and reliability across supported regions.Can I Use My Own SIM?
No. ShieldGPS devices use proprietary, non-replaceable SIM cards that are soldered into the hardware. This design is intentional — it allows ShieldGPS to manage network selection automatically, ensuring your tracker always connects to the strongest available 4G LTE signal without any manual configuration on your part.International Coverage
ShieldGPS SIM cards support roaming in many countries, so your tracker can continue reporting while you travel. Coverage varies by destination, so if you plan to use your device abroad, contact support@shieldgps.co before you travel to confirm your region is supported.What Your Subscription Covers
Your ShieldGPS subscription is an all-in-one fee that covers:- Platform access — the iOS app, Android app, and web dashboard at shieldgps.co/dashboard
- Features — live tracking, route history, geofences, alerts, and more
- SIM and data connectivity — all data transmitted by your tracker is included; there is no separate data bill
Each tracker requires its own active subscription. If you manage multiple devices, each one needs its own plan. Contact support@shieldgps.co to manage your subscriptions.
Frequently Asked Questions
Do I pay a separate data charge?
Do I pay a separate data charge?
No. Data connectivity is fully included in your ShieldGPS subscription. There are no additional data charges from ShieldGPS or any third-party carrier.
Will the tracker work abroad?
Will the tracker work abroad?
Many ShieldGPS devices support international roaming. Coverage depends on your specific destination, so check with support@shieldgps.co before travelling to confirm your tracker will have connectivity in your region.
What network does ShieldGPS use?
What network does ShieldGPS use?
ShieldGPS devices connect over 4G LTE networks. The specific network operator varies by region and is selected automatically by the device to ensure the best available signal — you don’t need to configure anything.