> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shieldgps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ShieldGPS Route History: Frequently Asked Questions

> Answers to the most common questions about ShieldGPS route history — what's recorded, how long data is kept, missing trips, mileage, and data export.

Route history automatically records every journey your tracker makes and stores it so you can review, replay, and export trips at any time. This page answers the most common questions about how route history works. For step-by-step instructions on accessing and replaying trips, see the [Route History feature guide](/features/route-history).

## Frequently Asked Questions

<Accordion title="What information is recorded for each trip?">
  Every trip captures the full GPS path, start and end times, total distance, and duration. The feature guide also shows top speed per trip. Location updates are recorded every 10 seconds, giving you a detailed, metre-accurate trace of the entire journey.
</Accordion>

<Accordion title="How far back can I see my history?">
  Route history is retained throughout your active subscription period. If you need clarification on your account's specific data retention, contact [support@shieldgps.co](mailto:support@shieldgps.co).
</Accordion>

<Accordion title="What happens to my history if my subscription lapses?">
  If your subscription lapses, access to historical route data may be affected. Keep your subscription active to ensure your trip records remain available and accessible.
</Accordion>

<Accordion title="Why is a trip missing from my history?">
  A missing trip usually means the device was offline, powered off, or in a low-signal area during that journey. Route history only records when the tracker is actively connected and tracking — if the device loses signal mid-journey, that portion may show a gap or be absent. Check that your tracker has a strong connection and an active subscription to capture all future trips.
</Accordion>

<Accordion title="Can I use route history for mileage and expense records?">
  Yes. The ShieldGPS app tracks cumulative mileage across all trips and provides a per-trip distance breakdown, making it straightforward to compile mileage records for business expense claims, tax purposes, or vehicle maintenance scheduling.
</Accordion>

<Accordion title="Can I export my trip data?">
  Data export options may be available depending on your plan. Contact [support@shieldgps.co](mailto:support@shieldgps.co) to ask about exporting your trip history to a file or report format.
</Accordion>

<Accordion title="Does route history work for all ShieldGPS devices?">
  Yes. Route history is available across all ShieldGPS devices — including the G1C, VO1, AT2, FMT100, OB22, and AT1 — as long as the device has an active subscription and was connected during the journey.
</Accordion>

<Note>
  Route history only records when the device is actively tracking. If the device was powered off, out of battery, or in an area with no signal during a journey, that portion of the trip may not appear or may show a gap in the route.
</Note>